Privacy

This site is operated by SYNCYCLE, a trademark of Endorphin SRL. 

IMPORTANT: TREATMENT OF PERSONAL DATA FOR ONE OR MORE SPECIFIC PURPOSES BY SYNCYCLE IS BASED ON THE EXPRESS CONSENT OF THEIR HOLDERS OR ANY OTHER GROUNDS LEGALLY ADMISSIBLE

1. Scope Of The Privacy Policy

SYNCYCLE commits to preserve the privacy and confidentiality of all information provided by the user.

The present Privacy Policy establishes the measures taken by SYNCYCLE concerning Personal Data collected directly from the user and/or through the site SYNCYCLE.BE, in accordance with the Law on the Protection of Personal Data and other applicable legislation, both national and European.

The phrase “Personal Data” means all information concerning a natural person identified or identifiable, identifiable meaning a natural person that may be identified, directly or indirectly, especially by reference to an identifier, like for example a name, identification de, location data, electronic identifiers or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. Notice In Case Of Changes To The Privacy Policy

The constant effort to improve the means and the adding of new functionalities to the site SYNCYCLE.BE, as well as the existing services, meaning constant changes and improvements, changes to the legal applicable regime and evolution of technology, our practices, may entail changes as far as data treatment.

When there is any change to the present Privacy Policy, SYNCYCLE will give notice to the User of their rights, and to the controlling authority responsible as required by law.

3. Acquisition Of Personal Data Including E-mail Address

To access certain services of the SYNCYCLE website, the user may be required to provide the following data: name, address, e-mail address, telephone number, IBAN, tax payer number.

They may also be requested to provide geographic information or aspects regarding personal preferences and interests of the user of the SYNCYCLE website to allow SYNCYCLE to offer them a more customized service.

The information provided will be stored in the databases of SYNCYCLE, manually or by electronic means.

4. Use Of Personal Data

SYNCYCLE will provide the User with the information necessary to express prior consent to the treatment of their personal data for one or more specific purposes by SYNCYCLE and incorporation in the corresponding files owned by SYNCYCLE.

The data collected are processed automatically and aimed, within SYNCYCLE, at establishing the quality of User/Client, consequent collection of vouchers and future contacts, namely direct marketing actions.

The data collected are also aimed at fulfilling legal obligations and use in contractual relations with Insurers, Banks and other Institutions, SYNCYCLE committing to keep strict secrecy of all data, reserving access thereto as exclusively required for its normal activity.

SYNCYCLE may share, transfer or disclose the information of its database and server records in cases legally required, in the administration of justice, interacting with anti fraud databases, to protect vital user interests, to protect the safety or integrity of our databases or site, to take measures against legal liability or, in case of sale, merger, reorganization, dissolution or otherwise of SYNCYCLE.

SYNCYCLE, as long as expressly authorized for that purpose by the holder of personal data, may transmit them to its trade partners, for advertising, marketing or promotional purposes.

In case of breach by the User, the data may be transferred to third parties with the aim of debt collection.

The respective holder is ensured, in the terms of Law 67/98, of October 26th (Law on the Protection of Personal Data) the right to access and rectification thereof, as well as the right to object to treatment of data for marketing purposes.

The information will be sent by SYNCYCLE to the address, e-mail or telephone contact provided by the user.

The contacts provided will be preserved in our database and may be used to occasionally send information by e-mail or mail about products and services similar to those contracted by the user, deemed of interest thereto. If the User does not wish to receive this type of information they must act in accordance with the chapter “Cancellation”. In cases in which the User has consented, their Personal Data may be shared with other companies of the same group as SYNCYCLE or said data may be disclosed to other companies that may contact the User about their products or services that may be of their interest.

SYNCYCLE, as long as duly authorized for the purpose by the holder of the data, may also treat it for the following purposes:

  • Sending information about new products and services;

  • Regular updates that SYNCYCLE deems of interest for the User;

  • Sending requested information about products and services;

  • For purposes of market studies and marketing;

  • For internal use in the administration of the site SYNCYCLE.BE and improvement of the services provided.

5. Rectification Of Data And Corrections

To change their Personal Data, the User must send their request in writing and mention what data they wish to alter. We shall also correct and DELETE any Personal Data that is incorrect. Your data may be always updated through the contacts below.

6. Cancellation

If the user no longer wishes to receive e-mail from SYNCYCLE and wants out of the electronic mailing list, they may at any moment request that in any SYNCYCLE establishment or send an e-mail to the address riders@SYNCYCLE.BE, writing in the Subject “Cancellation of Mailing”.

If the User also wishes to be removed from the postal mailing list, they may do so to the same email address given above, writing in the subject “Postal Mailing Cancellation”, or writing to our main office.

7. Collecting Personal Preference And Interests Through The Site Syncycle.be

Besides collecting data by the means listed above, when expressly authorized SYNCYCLE uses technology that allows collecting information on users of the site SYNCYCLE.com. For example, the site server automatically collects which pages are visited, what is the browser used.

Our site contains hyperlinks to other pages of our site. Technology may also be used to monitor the frequency with which these connections are used and what are the most viewed pages.

When provided by the user of the SYNCYCLE website this information may be used for purposes of direct marketing.

8. Transfer Of Data Abroad

If the User is in a country different from that where the SYNCYCLE.BE servers are, communications may entail cross-border transfer of information.

By visiting our site and communicating with SYNCYCLE by electronic means, the User authorizes processing and transfer of their Personal Data as established in the present Privacy Policy.

9. Online Signups

Each user can choose the Club and the Membership that he wants.

This signup is valid for people of more than 16 years of age and gives access to the club premises.

All online signups will be validated after the respective payment and the provision of the consent of the holder of the personal data regarding SYNCYCLE’s Terms and Conditions and Privacy Policy.

10. Contests

SYNCYCLE may deny access to former guests even when they are people that take part in contests promoted by SYNCYCLE

11. Complaint

You may be entitled to file a complaint with your local Supervisory Authority or the lead Supervisory Authority, such as the Belgian Data Protection Authority (address: Rue de la presse 35, 1000 Bruxelles, email: contact@apd-gba.be). We recommend that you contact us before filing any complaint so that we can help with your request or concern.

12. Cookies

Cookies

To collect the personal preferences and interests through the site SYNCYCLE.BE , temporary “cookies” may be used that will remain in the cookies file of the user’s browser until it is closed. A cookie is a small bit of information sent to the user server and filed in the hard disk of their computer, causing no damage thereto.

The use of cookies by SYNCYCLE always requires express authorisation from the User, who is given notice and may, informed and enlightened, choose to accept or reject it. Essencial Cookies

Essential cookies enable you to navigate the Site and to use its services and features. Without these absolutely necessary cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.

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Analytics Cookies

Analytics cookies collect information about your use of the Site, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not. 

This allows us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use the information to analyze the Site traffic, but we do not examine this information for individually identifying information.

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